As professionals engaged in the provision of legal services to clients nationwide, Heartland Legal Group including its members and affiliated attorneys (collectively, the “Firm”), is committed to protecting the privacy of confidential and “Personal Information” (information that directly or indirectly identifies individuals who may be clients, staff, agents, lawyers, job applicants or others inside or outside the Firm). It is the Firm’s policy to comply with the rules of professional conduct, which impose a duty to preserve and protect confidential client information upon lawyers and their associated personnel, as well as other laws governing the privacy of such Personal Information.
Collection, Use and Disclosure of Personal Information
The Firm collects Personal Information in the course of providing legal services to our clients and prospective clients and as provided by visitors to our website and/or users of the Internet Services. We may also collect Personal Information about you when you interact with us on social media sites and from third parties as described below.
Our Collection of Personal Information
By providing Personal Information to us, you are consenting to and expressly authorizing our collection of Personal Information such as the following, and from certain sources including, but not necessarily limited to, the following:
- Information we receive from and/or about you, such as your name, dba(s), address, telephone number, email and social media addresses, date of birth in the case of individuals, credit card information, Employer Identification Number (“EIN”), Social Security number (“SSN”); and including, without limitation, other information that you provide to us online, via email, over the phone or in documents, applications and otherwise;
- Information about your financial, loan, debt and other related transactions, including without limitation, your income, expenses, account balances with your creditors, accounts with financial services companies, loan and payment histories, account activity, and other information provided to us by you or that may be contained in your credit card statements or other reports relating to your debts and any and all other financial information concerning you; and
- Information we receive from entities such as the Better Business Bureau, Yelp, consumer reporting agencies and other sources, such as your credit bureau reports, collection agency reports or other communications, and other information relating to your payment histories, creditworthiness, annual income, expenses and/or ability to satisfy your obligations. In this regard, you expressly authorize us to access, obtain and use any information contained in all of the foregoing resources and credit reports.
Our Use of Personal Information
By providing Personal Information to us, you are consenting to and expressly authorizing us to use your Personal Information in a variety of ways, including, but not necessarily limited to, the following:
- To develop and maintain a full picture of your financial status, including your credit-worthiness;
- To perform our Services for you and/or on your behalf;
- To offer additional services to you; and
- To sell certain of your Personal Information to non-affiliated third parties for their use in offering you other services that may be of interest to you.
We may use the Personal Information we acquire from you for any or all of the following purposes:
- to contact you and respond to your requests and inquiries;
- to personalize your visit and use of our Services and to assist you while you use those Services;
- to contact you regarding legal or law Firm developments that may be of interest to you;
- to carry out, monitor and analyze our business or website operations;
- to conduct our recruiting and selection process;
- to provide you with legal services, if you are or become a client of the Firm, and otherwise deal with you and administer the matters you instruct us on;
- to enter into or carry out contracts of various kinds; and
- to comply with applicable laws, regulations, guidance or professional obligations that we may be subject to, including anti-money laundering requirements. Where Personal Information is necessary for the Firm to carry out its anti-money laundering checks, failure to provide such information may result in the Firm not being able to provide the representation.
Our Disclosure of Personal Information
By providing Personal Information to us, you hereby consent to and expressly authorize the Firm, as we see fit in our sole discretion to the full extent permitted by law, to disclose, share and/or sell, your Personal Information to certain third-party individuals or entities, including, but not necessarily limited to, the following:
- Our service providers and related individuals and entities, including, but not limited to, independent contractors, other law firms, providers of legal services, law firm support providers, marketing services providers, and other entities and individuals as necessary to effect, administer and perform our Services;
- Non-affiliated third parties who may purchase your Personal Information from the Firm for their use in offering you other services that may be of interest to you;
- Creditors and/or potential creditors to whom you may or may not be indebted;
- Third parties such as law enforcement in connection with detecting and protecting against fraud, or in response to a criminal or civil subpoena, or as otherwise required by applicable Federal, State or local laws and
- To individuals or entities to which we may decide to sell or otherwise transfer our law practice.
Notice Regarding Your Right to Opt-Out
It is important for you to understand that you have the right to affirmatively opt-out of your authorization of the Company’s sharing of your Personal Information to non-affiliated third parties for their use in offering you other services that may be of interest to you.
However, you are not permitted to opt-out from our making use of or sharing your Information in the following circumstances:
- Information-sharing that is necessary for processing or administering a financial transaction requested or authorized by you;
- Information-sharing with service providers that perform business operations for us, and companies that act on our behalf to market our Services;
- Information-sharing with your servicers and other entities and individuals specifically necessary to effect, administer and perform our Services and your transactions with us, including but not limited to creditors and/or potential creditors to whom you may or may not be indebted;
- Information disclosures for purposes of preventing fraud, responding to judicial process or a subpoena, or complying with federal, state, or local laws and
- Information-sharing and/or transfer in the event we sell or transfer your matter/account or our business assets to another person or entity.
Please note that your opt-out will not be effective until you affirmatively advise us that you wish to opt-out by contacting us at [email protected].
Please also note that, unless we receive your opt-out within thirty (30) days of our providing this Policy to you, we will proceed with sharing your Information with non-affiliated third parties as set forth above until we receive an opt-out instruction from you.
Confidentiality, Security, and Retention of Personal Information
Consistent with our professional obligations, it is the Firm’s policy to exercise the utmost discretion regarding the information our clients entrust to us.
We maintain reasonable and appropriate, albeit not infallible, physical, electronic and procedural safeguards intended to maintain the confidentiality of Personal Information, including that provided by visitors to our website and provided while using our Services. We do not guarantee that our safeguards will always work.
We require our consultants, suppliers and vendors to maintain data security protections consistent with reasonable and appropriate obligations of data processors, including, where applicable, data protection laws and regulations.
The Firm follows a standard procedure of using log files on its website. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
The Firm does not knowingly collect any Personal Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To learn more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
For California Residents
Pursuant to California’s “Shine the Light” Law, if you wish to opt out from having your Personal Information shared with any third parties for direct marketing purposes, you may do so by contacting us at [email protected] and notifying us that you wish to opt-out from such sharing.
Our website does not honor any “Do Not Track” signals that are provided by user’s browsers. However, we do not collect or authorize the collection by any third party of any nonpublic personally identifiable information about an individual consumer’s online activities over time and across different Web sites or online services.
For Nevada Residents
We are providing you this notice pursuant to state law. You may be placed on our internal “do not call” list by contacting us at [email protected]. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St. – Suite 3900, Las Vegas, NV 89101; 702‐486‐3132 – [email protected].
For Vermont Residents
In accordance with Vermont law, we will not share information we collect about Vermont residents with companies who are not affiliates, except as permitted by law, such as with your consent or to service your accounts. We will not share information about your creditworthiness with our affiliates without your authorization or consent but we may share information about our transactions or experiences with our affiliates without your consent.